Frequently asked questions.

No. Pacemakers and other implanted electronic devices are a hard contraindication for direct-current neuromuscular re-education. We will not run the Neubie on a patient with an implanted device. If you have one, call us and we'll talk through which of the other things we do — assessment, movement screen, referral — might still help.

We do not run the Neubie on pregnant patients. This is a precaution, not an absolute. If you are pregnant and curious about post-partum care, we'd love to talk when you're ready.

Active malignancy in the treatment area. Undiagnosed pain — see a primary care doctor or a specialist first. Open wounds over the electrode site. History of seizure disorder over the current path. We'll screen for all of these at the assessment.

No. Lexis Peptora is not an emergency room. Severe head trauma, chest pain, loss of consciousness, suspected fracture, active bleeding — go to an ER. We accept patients after acute care, urgent care, or an ER discharge.

FDA-cleared. Cleared, not approved. The distinction matters: 510(k)-cleared means the device met substantial-equivalence requirements for a Class II powered muscle stimulator. Cleared indications include muscle re-education, prevention of disuse atrophy, increased local circulation, and reduction of muscle spasms.

Most e-stim devices use alternating current to contract the muscle for you. The Neubie uses direct current, which acts on the nervous system rather than directly on the muscle. The clinical effect is different: instead of fatiguing a muscle, we read where the nervous system is guarding and apply current under load while the patient moves.

NeuFit, the device's manufacturer, reports the Neubie is in use across 400+ clinics, 50+ professional sports organizations, and 15+ universities (source: neu.fit/about). Athletes including Saquon Barkley, Karl-Anthony Towns, and Anthony Rendon have publicly credited the Neubie for recovery work. We use the same device with chiropractor supervision and a written plan.

No. We are a clinic, not a NeuFit reseller. If you're a practitioner interested in the device for your own practice, contact NeuFit directly.

In most cases, yes. The Neubie session is a clinical service, and HSA/FSA reimbursement typically applies. We'll provide a coded receipt at the end of every visit. Check with your plan administrator if your account requires pre-approval for clinical chiropractic services.

We are cash-pay for the recovery membership program. We do accept attorney lien (LOP) for accident patients — see Personal Injury. Outside of LOP, we provide receipts you can submit for out-of-network reimbursement where your plan allows.

Then we don't sell you a membership. We'll either refer you to a different kind of care, or tell you to come back in 4-6 weeks if the issue persists. The first session is diagnostic as much as it is treatment.

Yes. Month-to-month with 30-day notice. We don't run annual contracts. Unused sessions roll forward per your tier.

60 minutes. That includes assessment, Neubie mapping, first treatment, re-test, and written recommendation. Bring shorts or athletic clothing that exposes the area you're trying to treat.

No. A refundable $25 deposit holds your slot. The balance settles in the clinic. If you'd rather not put down a deposit, choose "Request appointment" and we'll call within 5 minutes during business hours to confirm.

The current is noticeable. Most patients describe it as a strong tingling that builds to a sensation you can hold. The doctor will dial the amplitude up only as far as you're comfortable — and you'll move while the current is on.

Some patients walk out with measurably more range of motion after the first session. Some need three to five visits to feel a sustained change. The written plan will tell you what to expect given your specific assessment.

Your attorney signs a Letter of Protection agreeing to pay for your treatment out of the settlement. We bill against the LOP, deliver records, and resolve payment at settlement. You owe nothing up front and nothing during treatment.

Call us. We talk to attorneys' offices every week and can route the conversation. If you don't have an attorney yet, we can refer you to PI attorneys we've worked with, but we don't take finder's fees and we don't insist you use any particular firm.

SOAP notes within 72 hours of every visit. MMI and discharge summaries are produced when clinically indicated. A full records packet can be assembled within 5 business days of request.

Yes. Professional liability coverage through [carrier name]. Certificate of insurance is available on request to verified attorney offices.